Hosted VoIP Phone System - Extended Features For A Great User Experience

With the extended features offered by hosted VoIP phone system, you are able to effectively maintain a highly efficient communication system for your small business. These features provide a number of value additions to your business in comparison with the traditional in-house phone systems. Here are some of those features.

Enhanced Projection of Your Organization

By implementing hosted VoIP phone system in your small business, you can project a big corporate image to your clients. These hosted systems offer all the functionalities of premium telephone and voicemail systems, but at a much cheaper price and without making any huge dents into your savings. These advanced phone systems are integrated with a wide range of automated call attending features which makes it easy for you to answer your business calls without having to appoint additional workforce.

Enable Efficient Call Management

The hosted PBX system offered by a professional IT consulting company offers a broad range of features that help you manage your business calls more efficiently. The advanced features include caller ID, auto attendant, call transferring, call waiting, find me/follow me call forwarding, voice mail, fax, and fax to email along with a host of other options.

The “auto attendant” system feature is able to greet your callers with professionally created messages in addition to offering callers various options like dial-by-extension, dial-by-name, and many more. The hosted VoIP phone system also offers help in handling multiple callers at the same time without giving out the line busy signal to your customers. 

The “find me/follow call forwarding” feature in the hosted system enables you to transfer the calls to various sets of phone numbers provided by your employees. This can be really beneficial for your business, especially when your employees are operating from different locations in the course of a day. If a call is not answered at any of the numbers, it is automatically directed to the voicemail box of the concerned employee.


Do Away With Expensive Equipment

It is not necessary to invest in highly expensive PBX systems in order to utilize services of a hosted phone system. Your IT consulting service provider maintains all the required equipments at its site and the PBX phone services are provided through a hosted server that is supported with a high speed Internet connection. Since the hosted PBX services are shared by a large number of users, the subsequent costs of obtaining these services can be reduced to nominal monthly charges.